NAME RT-Extension-QuickReassign - Allow members of a specified group to reassign ticket owners without stealing the ticket first INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Set(@Plugins, qw(RT::Extension::QuickReassign)); or add "RT::Extension::QuickReassign" to your existing @Plugins line. Configure the group you wish to let quickly reassign tickets: Set($QuickReassignGroup, 'My Group Name'); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Thomas Sibley LICENCE AND COPYRIGHT This software is copyright (c) 2011 by Best Practical Solutions. This is free software; you can redistribute it and/or modify it under the same terms as the Perl 5 programming language system itself.