Contents

Product Overview

About the Remote Console Switch Software

Features and Benefits

Easy to Install and Configure

Powerful Customization Capabilities

Extensive Remote Console Switch Management

Interoperability with Avocent Products

Installation

Getting Started

Installing the Remote Console Switch Software

Basic Operation

Launching the Remote Console Switch Software

Navigating the Remote Console Switch Software

Viewing Your System in the Explorer

Explorer Window Features

Remote Console Switch Quick Setup Checklist

Adding a Remote Console Switch or Avocent Remote Console Switch

Accessing Your Remote Console Switch

Accessing and Managing Your Servers

Interacting With the Server Being Viewed

Adjusting the Viewer

Adjusting the Viewer Window

Adjusting the Viewer Resolution

Adjusting the Video Quality

Minimizing Remote Video Session Discoloration

Improving Screen Background Color Display

Setting Mouse Scaling

Minimizing Mouse Trailing

Improving Mouse Performance

Reducing Mouse Cursor Flickering

Viewing Multiple Servers Using the Scan Mode

Scanning Your Servers

Thumbnail View Status Indicators

Navigating the Thumbnail Viewer

Using Macros to Send Keystrokes to the Server

Creating New Macros

Grouping Macros

Session Options General Tab

Screen Capturing

Preemption

Preemption of Remote User by a Remote Administrator

Preemption of a Local User/Remote Administrator by a Remote Administrator

Connection Sharing

Changing Server Properties

Accessing a Server via a Browser Window

Organizing Your System

Modifying Custom Field Names

Assigning a Unit to a Site, Location, or Folder

Deleting and Renaming

Customizing the Explorer Window

Modifying the Selected View on Startup

Changing the Default Browser

Managing Your Local Databases

Saving a Database

Exporting a Database

Loading a Database

Managing Your Remote Console Switch

The Management Panel

Viewing and Configuring Remote Console Switch Parameters

Changing Global Network and Session Parameters

Setting Up User Accounts

Locking and Unlocking User Accounts

Viewing the SIPs and Avocent AVRIQs

Enabling and Configuring SNMP

Enabling Individual SNMP traps

Viewing and Resynchronizing Server Connections

Resynchronizing the Server Listing

Modifying a Server Name

Viewing and Configuring Tiered Switch Connections

Adding and Modifying Tiered Switch Connections

Viewing Remote Console Switch Version Information

Hardware Subcategory

SIPs Subcategory

Resetting a SIP

Upgrading Firmware

Controlling User Status

Rebooting Your System

Managing Remote Console Switch Configuration Files

Managing User Databases

Changing Remote Console Switch Properties

Changing DirectDraw Support (Windows Operating Systems Only)

Index